The introduction of tablets in online retailing has created an additional touch point through which e-commerce firms can interact with consumers. In this paper, we seek to understand and measure the causal impact of tablets on e-commerce sales. In doing so, we examine the complementary and...

With the increasing use of recommender systems in various application domains, many algorithms have been proposed for improving the accuracy of recommendations. Among a number of other dimensions of recommender systems performance, long-tail (niche) recommendation performance remains an...

In 2020, as the novel coronavirus spread globally, face masks were recommended in public settings to protect against and slow down the spread of the coronavirus. Why did people comply, or not, while shopping in 2020? Do these motivations relate to their shopping behaviors? Based on the recent...

The proliferation of cameras and their video data in retail marketing presents new opportunities for academics to study customer behavior with the newer video analytics tools. In collaboration with a large retail chain store in Asia, we obtained a unique video dataset collected from in-store...

As of 2007, an estimated 62% of individual bankruptcy filings in the United States were a direct result of costs borne from medical treatment following illness or injury, up from 46% in 2001. This pressing issue is only getting worse and is in need of relief. In this work, we consider the...

We empirically investigate the effect of the Internet on racial hate crimes in the United States from the period 2001–2008. We find evidence that, on average, broadband availability increases racial hate crimes. We also document that the Internet's impact on these hate crimes is not uniform in...

The effect of law changes on public sector productivity is a growing, yet underresearched, area in economics. Nineteen states enacted state wiretapping legislation following the 9/11 terror attacks, the provisions of which mirror the provisions in the USA PATRIOT Act that relaxed the use of...

The Internet facilitates information flow between sex workers and buyers, making it easier to set up paid sexual transactions online. Despite the illegality of selling sexual services online, Section 230 of Communications Decency Act shields websites from liability for unlawful postings by third...

Title III, codified at Title 18 USC \S\S 2510-2521, allows for federal and state law enforcement interceptions of wire, oral, or electronic communications, which requires obtaining a court order. For the two parallel court systems in the United States, however, the operational standard being...

Online platforms offer access to a larger social group than is generally available through offline contacts, making the internet an emerging venue for seeking casual sex partners. The ease of seeking sex partners through classified ad sites may promote risky behaviors that increase transmission...