Borges, Mabio Teodoro; Said Darwich, Abdul Rahman; De … - 2008
uma empresa, utilizaremos o Ciclo PDCA e o Diagrama de Pareto. The growth of the section of services has been evidencing … the importance of the companies dedicatemore attention to the quality with that their services are rendered. Among all of … shouldbe present in the services rendered the own employees of the companies internally, in other words, inthe relationship …