This thesis identifies and examines evidence of e-commerce in three large businesses (Woolworths, Momentum and Santam) focusing on their Internet branding strategies, the impact of management actions and how those actions contribute to e-commerce success. Case study was used to assemble evidence...

Corporate information privacy policies are receiving increased attention in the information privacy debate. Prior studies used Web surveys to analyze the content of online information privacy policies and to assess whether or not the policies comply with a standard known as the Fair Information...

The rapidly intensifying adoption of the Internet channel for marketing and sales by incumbent bricks-and-mortar retailers underscores the importance of assessing the impact of the online channel strategies on firm performance in the dynamic competitive environment. At the time when store-based...

Ever since the beginning of the nineties, interconnection pricing emerged as a high priority regulatory policy question. As more and more state-owned monopolies were privatized, their essential facility (or simply their network) had to be opened to competition. The most viable practice was...

Dezentrale, wettbewerblich organisierte föderale Ordnungen, bei denen zentrale Kompetenzen auf niedrigen institutionellen Ebenen liegen und in denen Gebietskörperschaften eine vergleichsweise geringe Größe aufweisen, sind mit beträchtlichen Vorteilen verbunden. So ist es besser möglich,...

Online advertisements are increasingly becoming an attractive channel for advertising. Pricing for online ads has evolved over time, and different auction-based policies are employed by website publishers to sell online ads. In this paper, we analyze, under different scenarios, the following...

In a history-based trust-management system, users and service providers use information about past transactions to make trust-based decisions concerningcurrent transactions. One category of such systems is represented by the reputation systems. However, despite the growing body of experience in...

This dissertation comprises three essays that study online demand coming from local offline markets. In the first essay, I study two social influence effects reflected in physical proximity and in demographic similarity, respectively, on online demand evolution. As these effects can be...

This paper examines the case of one supply chain in the electricity sector where RFID technology integrated with firm’s information systems acts as an enabler of process optimization. Using a business process approach and laboratory simulation, we explain how the implementation of RFID...

Trust and deception have been of concern to researchers since the earliest research into multi-agent trading systems (MATS). In an open trading environment, trust can be established by external mechanisms e.g. using secret keys or digital signatures or by internal mechanisms e.g. learning and...