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Understanding the Interfaces: How Ocean Freight Shipping Lines Can Maximize Satisfaction

Durvasula, Srinivas; Lysonski, Steven; Mehta, Subhash - 2002

Physical distribution services are becoming increasingly important as supply chains strive to become more efficient in the logistical flow of goods to industrial customers. Performance of these services, however, takes place during encounters that customers have with various interfacing...

Persistent link: https://www.econbiz.de/10009484488

Benchmarking Veterans Affairs Medical Centers in the delivery of preventive health services: comparison of methods

Doebbeling, B. N.; Vaughn, T. E.; Woolson, R. F.; … - 2002

were calculated for 138 VAMCs. Percentile ranks for each outcome were assigned. Two approaches were used for benchmarking … facilities (n = 16) was 3 or less. EPRP and 1998 VHS data demonstrated that the survey measures and benchmarking approaches were …

Persistent link: https://www.econbiz.de/10009466025

Benchmarking Excellence Among Accredited Economic Development Organizations

Wilkins, Joy; King, Dana; Garvey, Blair; Lytle, Andrea - 2009

In search of competitive excellence, economic developers often ask for guidance and assistance on key enterprise management and operational issues relating to running a quality economic development program. They are interested in operating as effectively as possible, in making the highest...

Persistent link: https://www.econbiz.de/10009475895

Benchmarking Quality Management Among Accredited Economic Development Organizations

Wilkins, Joy; Aton, Carol - 2006

In search of competitive excellence, economic developers often ask for guidance and assistance on key enterprise management and operational issues relating to running a quality economic development program. They re interested in operating as effectively as possible, in yielding the highest...

Persistent link: https://www.econbiz.de/10009475943

From Focus on Price to the Pyramid of Innovation, Information, Cooperation, Value and Trust: A Success Story of Five Swedish Building Material Manufacturers

Jan Sundquist - Halmstad Universitet - 2010

This is a reprint from vol 8 no 2 which has not previously beeen available electronically.In the building sector, value for the customer, is often regarded as being value for money and this, in turn, is achieved by means of competitive tendering. However, there are companies that also focus on...

Persistent link: https://www.econbiz.de/10009481177

Creating a sense of 'closure': Providing confidence intervals on some recent estimates of Indigenous populations

Hunter, Boyd; Dungey, Mardi - 2003

alternative method of benchmarking the Indigenous population, and hence provide an appreciation of the reliability and bias of …

Persistent link: https://www.econbiz.de/10009451786

Articulating and comparing standards through benchmarking of assessment

Booth, Sara; Melano, Anne; Sainsbury, Heather; Woodley, Lynn - 2011

. This paper presents their cross-institutional benchmarking relationship as a case study in building the necessary trust … developed by an ALTC Teaching Quality Indicators Project team. UTAS and UOW had formerly been involved in a trial benchmarking … to the development of their benchmarking policy and processes. The focus on assessment ensured the project would explore …

Persistent link: https://www.econbiz.de/10009457428

11.432J / 15.427J Real Estate Finance & Investments II: Macro-Level Analysis & Advanced Topics, Spring 2003

Geltner, David; Mcgrath, William Tod - 2003

structure, portfolio strategy, equilibrium pricing of asset classes, investment performance measurement and benchmarking …

Persistent link: https://www.econbiz.de/10009432644

Network Migration Strategies: Evaluating Performance with Extensions of Data Envelopment Analysis.

Sutton, Warren Travis - 2010

In the current economic climate, many companies are facing pressures to operate more efficiently resulting in frequent mergers, acquisitions, and reorganizations. This often necessitates a change in various network structures within these organizations, which leads to the guiding question of...

Persistent link: https://www.econbiz.de/10009477414

The Relative Cost Efficiencies of Commercial Banks, Rural Financial Institutions, and Microfinance Institutions in China

Wu, Ya; Escalante, Cesar L.; Gunter, Lewell F. - 2010

This study employed data envelopment analysis (DEA) to evaluate the comparative efficiency performance of selected commercial banks, rural financial institutions and microfinance institutions in China. The first pairwise comparison indicated that commercial banks achieved higher level of overall...

Persistent link: https://www.econbiz.de/10009446093