Computer has revolutionalised the ways businesses are conducted across the globe and brought about the business to business (B2B) e-commerce revolution, which accelerated the process of globalisation. B2B e-commerce has been adopted in the Europe (EU), United States of America (USA), India, New...

A growing number of firms are strategically utilizing IT and the Internet to provide online services to consumers who buy their products. Online services differ from traditional services, such as maintenance services, because they often promote interactivity among the firm’s customers and...

My dissertation contains three studies centering on the question: how to motivate people to share high quality information on online information aggregation systems, also known as social computing systems? I take a social scientific approach to identify the strategic behavior of individuals in...

The search for an online product that matches e-shoppers’ needs and preferences can be frustrating andtime-consuming. Browsing large lists arranged in tree-like structures demands focused attention from eshoppers.Keyword search often results in either too many useless items (low precision) or...

This paper examines the case of one supply chain in the electricity sector where RFID technology integrated with firm’s information systems acts as an enabler of process optimization. Using a business process approach and laboratory simulation, we explain how the implementation of RFID...

Trust and deception have been of concern to researchers since the earliest research into multi-agent trading systems (MATS). In an open trading environment, trust can be established by external mechanisms e.g. using secret keys or digital signatures or by internal mechanisms e.g. learning and...

This paper presents the impact of RFID technology on the picking and shipping processes of one RFID-enabled warehouse in the 3PL industry. The findings from our study confirm initial results from many studies where RFID implementation has been shown to enable business process redesign, improve...

Privacy concerns and practices, especially those dealing with the acquisition and use of consumer personal information by corporations, are at the fore front of business and social issues associated with the information age. This research examines the privacy policies of large US companies to...

The promise of the Internet and e-commerce has led to the increasing use of the web for transaction processing. Many organizations have adopted web-enabled transaction processing for applications such as processing payments online, selling products online, making travel reservations to name a...

Although communication, collaboration, and transaction processing are some of the important business functions facilitated by the web, timely dissemination of information is critical for ultimate customer satisfaction and potential profitability. The purpose of this study is to determine the...