The work of this dissertation is concerned with the study of the effectiveness ofparadigms of production flexibility to either improve system performance or mitigatesystem risk. A brief introduction to the concept of operational flexibility is provided inChapter I. In Chapter II, we consider a...

Marketing scholars question the ability of the 4Ps to explain higher order phenomena in modern marketing. Scholars contend that marketing's historical framework, based in product centric economic theory, constrains the 4Ps ability to form a foundation for a general theory of marketing. The focus...

Customers play an active role throughout the marketing process. This dissertation concerns itself with customer's co-creation of value for self (co-production) and for other customers (co-consumption) during service production and delivery. With the servuction system as its overarching...

The article presents results of a computer simulation experiment which investigated the use of protective capacity as a means to reduce production cycle times and inventory holdings for a production line. In the 1980s, quality was the primary focus for competition in many businesses. Many...

The purposes of this dissertation were to define enterprise resource planning (ERP) systems, assess the varying performance benefits flowing from different ERP system implementation statuses, and investigate the impact of critical success factors (CSFs) on the ERP system deployment process. A...

For the past several years, competing resource demands within BPA have forced the Agency to stretch Operations, Maintenance and Replacement (OM R) resources. There is a large accumulation of tasks that were not accomplished when scheduled. Maintenance and replacements and outages, due to...

Search and optimization in the context of blackbox objective function evaluation subject to blackbox constraints satisfaction is the thesis of this work. The SEARCH (Search Envisioned As Relation and Class Hierarchizing) framework introduced by Kargupta (1995) offered an alternate perspective of...