This study proposed a look at the importance and challenges of knowledge management in times of great change. In order to understand the information phenomena of interest, impacts on knowledge workers and knowledge documents in times of great organizational change, the study is positioned in a...

This paper describes how firms’ propensity to carry out component (or architectural) innovation is influenced by the degree of task uncertainty during inter-firm product development. Using successfully applied patents in automobile emission control technologies from 1970 to 1998; this research...

The Eastern European Economies offer many major business opportunities but due to the transitional nature of their economies, these are highly complex and fraught with the socialist cultural disposition. There is a dearth of research into the nature of these opportunities/complexities,...

Due to rapid environmental change, today's business requires a more collaborative management to ensure positive performance. One of the important means that can help firms adapt successfully to a changing environment is knowledge management. The management of information and knowledge as key to...

This dissertation examines global groups at work through an intensive study of cross-national student teams and case studies of exemplar companies that work across boundaries. We consider the role of transactive memory systems (TMS) as a way to create effective team processes. A TMS is a...

Globalization now extends beyond markets for goods and finance into markets for technology, knowledge workers, and innovation finance. This paper asserts the existence of a widening gap between the rapidly growing global knowledge economy and the woefully inadequate institutional framework that...

This article examines business practices focused on knowledge and innovation and the relationship of these business practices with other key organisational variables in Canadian and US firms. The article is based on a 1996 study of 103 Fortune 500 and 151 Post 300 firms. The study was sponsored...

Intelligent decision system (IDS) is a window-based software package that has been developed on the basis of the evidential reasoning (ER) approach, a recent development in handling hybrid multiple criteria decision analysis (MCDA) problems with uncertainties. In this paper, the evidential...

The extent to which service quality is linked to satisfaction, value and behavioural outcomes continues to be debated in the literature. This research investigated two models involving the linkages between service quality, satisfaction, perceived value, repurchase intention and willingness to...