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Using Business Intelligence to Leverage Operational Data in Support of Membership and Asset Growth in Credit Unions

O’Brien, Eric - 2011

85 p. This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].

Persistent link: https://www.econbiz.de/10009447338

A Pareto Model for OLAP View Size Estimation

Nadeau, Thomas P. - 2003

On-Line Analytical Processing (OLAP) aims at gaining useful information quickly from large amounts of data residing in …

Persistent link: https://www.econbiz.de/10009477214

15.568B Management Information Systems: Generating Business Value from Information Technology, Spring 2003

Weill, Peter - 2003

Concepts, frameworks, tools, techniques, and processes that assist management in its interaction with and direction of computer-based information systems today. Discusses the impact of the Internet, changes in the IT industry, and changes in other industries as a result of IT. Also notes the...

Persistent link: https://www.econbiz.de/10009432179

Understanding the Impact of Emerging Technologies on Process Optimization: The Case of RFID Technology

Wamba, S. F.; Bendavid, Y. - 2008

This paper examines the case of one supply chain in the electricity sector where RFID technology integrated with firm’s information systems acts as an enabler of process optimization. Using a business process approach and laboratory simulation, we explain how the implementation of RFID...

Persistent link: https://www.econbiz.de/10009457567

A Methodology to Select an Enterprise Resource Planning System for a Small or Medium Sized Enterprise

Burton, Richard - 2011

Enterprise Resource Planning (ERP) systems are software programs designed to integrate the functional requirements, and … manufacturing supply chains are creating greater demand for small business ERP systems. The proliferation of new offerings of ERP … systems introduces complexity to the selection process to identify the right ERP business software for a small and medium …

Persistent link: https://www.econbiz.de/10009460594

Post-Implementation Evaluation of Enterprise Resource Planning (ERP) Systems

Madapusi, ArunKumar - 2008

The purposes of this dissertation were to define enterprise resource planning (ERP) systems, assess the varying … performance benefits flowing from different ERP system implementation statuses, and investigate the impact of critical success … factors (CSFs) on the ERP system deployment process. A conceptual model was developed and a survey instrument constructed to …

Persistent link: https://www.econbiz.de/10009475010

Implementing Vanilla ERP Systems: Factors to Consider in Strategy, Business Alignment, and Customization

Yick, Janice - 2011

enterprise resource planning (ERP) system. Literature published since 1998 reveals that there is a high cost in maintaining … customized ERP systems, thus companies are deliberately implementing vanilla ERP software. Factors include the need to address … strategic and cost implications, organizational adaptation to ERP functionality, deploying strategies to minimize customizations …

Persistent link: https://www.econbiz.de/10009447339

Designing data warehouses to support customer relationship management analysis

Cunningham, Colleen M.; Song, Il-Yeol - 2007

Customer Relationship Management (CRM) is a strategy that integrates concepts ofknowledge management, data mining, and data warehousing in order to support anorganization’s decision-making process to retain long-term and profitable relationshipswith its customers. While it is clear from the...

Persistent link: https://www.econbiz.de/10009451029

Business Intelligence

Negash, Solomon; Gray, Paul - 2008

Business intelligence (BI) is a data-driven DSS that combines data gathering, data storage, and knowledge management with analysis to provide input to the decision process. The term originated in 1989; prior to that many of its characteristics were part of executive information systems. Business...

Persistent link: https://www.econbiz.de/10009459120

Einsatz von Business Intelligence-Technologien in Call Centern

Hrach, Christian; Alt, Rainer - 2011

Diese Studie präsentiert die Ergebnisse einer Befragung zur Verbreitung von Business Intelligence-Technologien (BI) in der Call Center-Branche. Neben der Erfassung struktureller Daten der Call Center umfasst dies die detaillierte Untersuchung der Bereiche Datenspeicherung, Umgang mit...

Persistent link: https://www.econbiz.de/10009474404