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85 p. This paper was completed as part of the final research component in the University of Oregon Applied Information Management Master's Degree Program [see htpp://aim.uoregon.edu].
Persistent link: https://www.econbiz.de/10009447338
On-Line Analytical Processing (OLAP) aims at gaining useful information quickly from large amounts of data residing in …
Persistent link: https://www.econbiz.de/10009477214
enterprise resource planning (ERP) system. Literature published since 1998 reveals that there is a high cost in maintaining … customized ERP systems, thus companies are deliberately implementing vanilla ERP software. Factors include the need to address … strategic and cost implications, organizational adaptation to ERP functionality, deploying strategies to minimize customizations …
Persistent link: https://www.econbiz.de/10009447339
The purposes of this dissertation were to define enterprise resource planning (ERP) systems, assess the varying … performance benefits flowing from different ERP system implementation statuses, and investigate the impact of critical success … factors (CSFs) on the ERP system deployment process. A conceptual model was developed and a survey instrument constructed to …
Persistent link: https://www.econbiz.de/10009475010
This paper examines the case of one supply chain in the electricity sector where RFID technology integrated with firm’s information systems acts as an enabler of process optimization. Using a business process approach and laboratory simulation, we explain how the implementation of RFID...
Persistent link: https://www.econbiz.de/10009457567
Enterprise Resource Planning (ERP) systems are software programs designed to integrate the functional requirements, and … manufacturing supply chains are creating greater demand for small business ERP systems. The proliferation of new offerings of ERP … systems introduces complexity to the selection process to identify the right ERP business software for a small and medium …
Persistent link: https://www.econbiz.de/10009460594
Concepts, frameworks, tools, techniques, and processes that assist management in its interaction with and direction of computer-based information systems today. Discusses the impact of the Internet, changes in the IT industry, and changes in other industries as a result of IT. Also notes the...
Persistent link: https://www.econbiz.de/10009432179
Customer Relationship Management (CRM) is a strategy that integrates concepts ofknowledge management, data mining, and data warehousing in order to support anorganization’s decision-making process to retain long-term and profitable relationshipswith its customers. While it is clear from the...
Persistent link: https://www.econbiz.de/10009451029
Diese Studie präsentiert die Ergebnisse einer Befragung zur Verbreitung von Business Intelligence-Technologien (BI) in der Call Center-Branche. Neben der Erfassung struktureller Daten der Call Center umfasst dies die detaillierte Untersuchung der Bereiche Datenspeicherung, Umgang mit...
Persistent link: https://www.econbiz.de/10009474404
Since the concept of business intelligence (BI) was introduced in the late 1980s, many organizations have implemented BI to improve performance but not all BI initiatives have been successful. Practitioners and academicians have discussed the reasons for success and failure, yet, a consistent...
Persistent link: https://www.econbiz.de/10009475000