The extent to which service quality is linked to satisfaction, value and behavioural outcomes continues to be debated in the literature. This research investigated two models involving the linkages between service quality, satisfaction, perceived value, repurchase intention and willingness to...

In this piece, I take issue with one of the fundamental tenets of law and economics as it has been used to justify gender discrimination in the pricing of life insurance and annuities, namely, that individuals should bear their own identifiable costs so as to avoid misallocation of society's...

This paper describes a life cycle analysis system (LCAS) developed to support US Department of Energy (DOE) decision-making regarding deactivation and decommissioning (D and D), pollution prevention (P2), and asset recovery, and its deployment to analyze the disposition of facilities and capital...

Vehicular natural gas consumption is on the rise, totaling nearly 200 million GGEs in 2005, despite declines in total NGV inventory in recent years. This may be attributed to greater deployment of higher fuel use medium- and heavy-duty NGVs as compared to the low fuel use of the natural...

This paper builds upon previous work [Sprigg and Ehlen, 2004] by introducing a bond market into a model of production and employment. The previous paper described an economy in which households choose whether to enter the labor and product markets based on wages and prices. Firms experiment with...

This document reports the findings and implementation recommendations of the Price Reasonableness Working Group to the Federal ESPC Steering Committee. The working group was formed to address concerns of agencies and oversight organizations related to pricing and fair and reasonable price...

The optimized assured isolation facility (AIF) consists of waste shipping containers being placed inside steel-reinforced concrete overpacks, which are, in turn, placed in steel-reinforced concrete vaults without an earthen cover system. The concrete vaults are designed to remain in service for...

This study examines the decision to invest in buildings and the types of investment decision rules that may be employed to inform the ''go--no go'' decision. There is a range of decision making tools available to help in investment choices, which range from simple rules of thumb such as payback...

The biotechnology industry is shifting its value creation emphasis from R&D to manufacturing and market. Business models need to keep pace with this evolution. This paper reports on a single-case study of a new biotechnology firm, EpiTan Limited, and the life cycle stages it has progressed...