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Productivity modeling and service delivery configuration in bank branches
Zhu, Joe - 1998
Worldwide, the idea of "person-less" banks, and full-service (financial services) institutions which compete with "non-bank" financial services organizations, are becoming the new way of doing business. To meet global competition, the Canadian Financial Services Industry has a need to conduct...
Persistent link: https://www.econbiz.de/10009467986
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The effects of ISO 9000 registration efforts on Total Quality Management practices and business performance
Han, S Bruce - 2000
Quality management has had considerable success in terms of its acceptance in organizations worldwide. Quality … management is one of the most talked about areas for research and teaching. Due to its short history, however, there is still … much confusion surrounding the effects of ISO 9000 registration efforts on the Total Quality Management (TQM) practices and …
Persistent link: https://www.econbiz.de/10009455886
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An agent-based model of team coordination and performance
Rojas-Villafane, Jose A - 2010
This research is based on the premises that teams can be designed to optimize its performance, and appropriate team coordination is a significant factor to team outcome performance. Contingency theory argues that the effectiveness of a team depends on the right fit of the team design factors to...
Persistent link: https://www.econbiz.de/10009460467
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Optimal production planning with uncertainties inherent to biological production processes: The popcorn company case
Slinsky, Stephen Paul - 2004
Managers of agricultural firms that process specialty crops into consumer products operate in a unique environment that affords little control over uncertainties, making the discovery of optimal sourcing decisions especially complex. These complexities make the explicit incorporation of...
Persistent link: https://www.econbiz.de/10009430310
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Direct/indirect delivery decisions in a collaborative supply distribution network
Puranik, Anurag S - 2010
Supply chain management is very critical in today's global business environment. With the development of modern … domain of supply chain management. The direct/indirect delivery model focuses on facilitating communication between various …
Persistent link: https://www.econbiz.de/10009430407
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A stochastic production-inventory model with two demand processes of different variability
Jain, Apurva - 1999
questions for managers. For example, how can such a manufacturer use its capacity management policy as a tool to encourage the …
Persistent link: https://www.econbiz.de/10009430502
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Managing service parts logistics: Inventory sharing and rationing in decentralized and centralized distribution networks
Zhao, Hui - 2003
In this dissertation, we consider an inventory sharing and rationing problem in continuous-review, infinite-horizon, distribution networks. Unlike previous literature on inventory sharing, we model inventory sharing as a multiple demand classes problem in which each dealer faces two classes of...
Persistent link: https://www.econbiz.de/10009430708
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Nonparametric statistical process control: Bootstrap control charts
Seppala, Tapani Tomi - 1994
The most commonly used techniques in statistical process control are parametric, and thus require assumptions regarding the statistical properties of the underlying process. For example, all traditional methods of statistical process control, Shewhart control charts, CUSUM charts, and EWMA...
Persistent link: https://www.econbiz.de/10009430879
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Integrated network design models for crossdocking and warehousing strategies with tactical considerations
Cho, Nayoung - 2009
the effectiveness of a crossdocking strategy primarily depends on the successful management of the lead time and load … number of products going through the warehouse per time period. In this sense, the inventory management decisions should be …
Persistent link: https://www.econbiz.de/10009430880
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Lean indicators in hospital/healthcare settings and the role of leadership in the diffusion of performance improvement strategies
Ezzeddine, Ahmad M - 2006
This study examines the process improvement initiatives undertaken at a community-based hospital to improve patient satisfaction and the financial and competitive position of the hospital through the implementation and marketing of the 29 Minute Emergency Department Guarantee. Specifically, the...
Persistent link: https://www.econbiz.de/10009431730