Showing 1 - 10 of 130
This paper makes a detailed comparison of two major financial services in Singapore: life insurance and stockbrokerage. Relationships of perceptions and expectations of service quality, mean service adequacy (MSA) and mean service superiority (MSS) with service satisfaction and loyalty are...
Persistent link: https://www.econbiz.de/10009484549
We describe a meta-analysis of advertising conversion research findings that includes examining the influence of question framing on key output measures of advertising effectiveness. The article summarizes findings for 32 tourism-advertising studies. Two hypotheses are tested: (H1) the response...
Persistent link: https://www.econbiz.de/10009441649
Individuals are widely believed to overstate their economic valuation of a good by a factor of two or three. This paper reports the results of a meta-analysis of hypothetical bias in 28 stated preference valuation studies that report monetary willingness-to-pay and that used the same mechanism...
Persistent link: https://www.econbiz.de/10009467788
We explore the pace of increase in returns to schooling during the transition from planning to market over time across a number of Central and Eastern European countries, Russia, and China. We use metadata from 33 studies of 10 transition economies covering a period from 1975 through 2002. Our...
Persistent link: https://www.econbiz.de/10009477052
are likely to succeed in environments capable of engendering high levels of commercial and social trust between the firms …
Persistent link: https://www.econbiz.de/10009434853
Trust is particularly important in online markets to facilitate the transfer of sensitive consumer information to … develop analytic models of hidden information to analyze the effectiveness of these regimes to build trust and their … efficiency in terms of social welfare. We find that firms' ability to influence consumer beliefs about trust depends on whether …
Persistent link: https://www.econbiz.de/10009441082
Trust and deception have been of concern to researchers since the earliest research into multi-agent trading systems … (MATS). In an open trading environment, trust can be established by external mechanisms e.g. using secret keys or digital … trading system (MATS) and explore how fraud and deception changes the trust required in a multi-agent trading system …
Persistent link: https://www.econbiz.de/10009441606
relationship of trust among the producers/merchants to the consumers and retail companies and of the retail companies for the … information, once the consumer possesses the faith that it is consuming a product of organic origin, based on his/her trust …
Persistent link: https://www.econbiz.de/10009442615
Food markets in affluent countries tend to be characterized by increasing complexity under severalregards such as the organization of the productive chains, the process that leads to the formationof consumer’s preferences, the information/communication task and the building of trustamong...
Persistent link: https://www.econbiz.de/10009443219
model integrates key sequential concepts such as brand knowledge, brand trust, and brand loyalty. Destination brand … concept of brand trust is defined in the context of risk and expectations. Brand loyalty is operationalized as behavioral …
Persistent link: https://www.econbiz.de/10009467982