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administration. However, the relationship of perceived fairness, or justice, to dissatisfaction with electronic adoption in e …, dissatisfaction, willingness to complain, satisfaction with complaint handling, and public confidence in the context of e … justice, were positively associated with dissatisfaction, and the effects of interactional justice were stronger than those of …
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The mobile telecommunication (telecom) sector has become the basic source of information now-a-days especially in Cameroon. It is used to transfer and deliver information through voice, video, data, graphics, and more at perpetually increasing speeds. The quality of mobile services does not only...
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Many mobile app providers offer their apps for free and base their business models on user engagement. However, declining app usage over time threatens user engagement and the ability of apps to create business value. To keep users engaged, app providers use gamification, i.e., they link their...
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