Visions of the next-generation Internet of Services are driven by digital resources traded on a global scope. For the … resulting economic setting, automated on-line techniques for handling services and resources themselves, for advertising and … for the respective management of services and associated service level agreements is mandatory. This thesis presents the …

It has often been claimed that services are so much special and featured by challenging characteristics such as … "intangibility", "perishability" "simultaneity" and "heterogeneity". This paper will show that indeed services and industrial … theory. More important, the author points at the real issues worth being discussed: Products (services) that are highly …

investigate primary care clinics. These clinics are important as they represent the frontlines in the delivery of services in this …