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Overcrowded Emergency Departments (EDs) across locations struggle to improve patient experience while dealing with long waits, which erodes medical and financial performance. We investigate whether and how managers could improve patient satisfaction by communicating waits to patients.We conduct...
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Emergency Department of a hospital (ED). This choice is made by a patient who is generally not herself a trained medical …
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Addressing hospital emergency department (ED) overcrowding is a critical challenge for many healthcare systems … worldwide. Many hospitals (including our partner hospital) have been experimenting with innovative patient flow designs to ….To assist our partner hospital and other EDs, we develop a machine learning model trained on large-scale data capable of …
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, Medicare's regulatory externalities beyond fee-setting are less well understood. We study how physicians' outpatient surgery …. Specifically, physicians became 70% more likely to use ASCs for the policy-targeted procedure among their non-Medicare patients …
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