This paper sets out to extend and deepen the understanding the ways toward economic sustainability through efficient and effective growth operations strategies, quality management and operational excellence in banking. In this study we define new quality management practices based on developed...

This study aims to examine the impact of following ISO management system standards on economic sentiment indicator (ESI) as proxy of economic agents’ general view concerning economic activity, for 21 European Union member states over 2005-2014. The empirical research comprises ISO standards...

The issues of quality, cost of poor quality and factors affecting quality are crucial to maintaining a competitiveness regarding to business activities. Use of software applications and computer simulation enables more effective quality management. Simulation tools offer incorporating the...

Der Erfolg der digitalen Transformation hängt entscheidend von der Verfügbarkeit globaler Standards ab. Um ohne Friktionen zu kommunizieren, brauchen alle Elemente eines Netzwerks eine gemeinsame Sprache, die sich in Standards bei Prozess- und Produktstammdaten äußert. Ohne Standards muss...

In health care, many aspects of the delivery of services are subject to regulation. Often the purpose of the regulated health care system is to encourage providers to keep costs down without skimping on quality. The purpose of this paper is to analyse the effect of price regulation and free...

The accession of Eastern European countries to the European Union increased family wealth and the returns to schooling. I analyze the change in student achievement due to the EU accession of Eastern Europe building on a panel of six PISA waves covering more than 1 million students in 32...

Awards stellen im Rahmen eines Wettbewerbs aus dem Teilnehmerfeld den Besten heraus. Sie sind damit ein vereinfachtes, meist positives Signal, das die Transparenz verbessern, belohnen und Verbesserungs- und Nachahmeffekte erzielen möchte. Grundlage für die Vergabe eines Nachhaltigkeitsawards...

Aim: The aim of the paper is to present the possibility of using Kano method by a student to assess teaching staff's quality level.Design / Research methods: The research method encompassed the analysis of the subject-specific literature and the authors' own research employing Kano...

Fair Trade certification aims at transferring wealth from the consumer to the farmer; however, coffee passes through many hands before reaching final consumers. Bringing together retail, wholesale, and stock market data, this study estimates how much more consumers are paying for Fair...