The present study employs the state of the art bias-corrected Malmquist Productivity Index method to examine the sources of efficiency and productivity of the foreign and domestic banks operating in the Malaysian banking sector. The preferred methodology enables us to isolate efforts to catch up...

Quality management is an important aspect in all kinds of businesses - manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help corporations to survive in the turbulent business environment. Research in...