Reilley, Jacob; Balep, Nathalie Iloga; Huber, Christian - In: Financial Accountability & Management 36 (2020) 4, pp. 401-419
One of the most pervasive topics in public management discussions in recent decades is the notion of user orientation … voice is transformed into management objects, which are then further translated into organizationally “useful” information … different types of organizations deploy distinct methods of accounting, which nevertheless make user feedback useful in similar …