In an environment of intense globalization and digitalization, business organizations are increasingly faced with various challenges such as rising costs, strong competition, rapidly evolving technologies, increasingly demanding and whimsical consumers, and, in social terms, changing societal...

Purpose: The purpose of this research is to broaden the current understanding of the relationship between top leadership characteristics and Six Sigma success. Design/methodology/approach:The research used a cross-sectional survey methodology where 212 companies from six different industries...

Um wettbewerbsfähig zu bleiben, streben viele Organisationen eine kontinuierliche Verbesserung mithilfe eines Qualitätsmanagementsystems an. Die Zertifizierung spielt dabei zunehmend eine größere Rolle. Für den Bereich der Qualitätsmanagementsysteme besteht die Möglichkeit, sich nach der...

Indian industries need overall operational excellence for sustainable profitability and growth in the present age of global competitiveness. Among different quality and productivity improvement techniques, Six Sigma has emerged as one of the most effective breakthrough improvement strategies....

Six Sigma is a strategy for achieving process improvement and operational excellence within an organization. Decisions on critical parameter selection in analysis phase are always very crucial; it plays a primary role in successful execution of Six Sigma project and for productivity improvement...

One of the most strategic and the most significant decisions in supply chain management is reconfiguration of the structure and design of the supply chain network. In this paper, a closed loop supply chain network design model is presented to select the best tactical and strategic decision...

Globalization, advancement of technologies, and increment in the demand of the customer change the way of doing business in the companies. To overcome these barriers, the six-sigma define-measure-analyze-improve-control (DMAIC) method is most popular and useful. This method helps to trim down...

In this paper we show the results achieved by integrating Six Sigma, discrete simulation techniques and multi-criteria techniques for improving a beauty service that desires to obtain the best compromise solution between incomes, costs, use of resources and customer satisfaction. DMAIC...

The levels of competitiveness that globalization imposes on companies, requires them to use tools to continuously improve the levels of productivity and efficiency in their production processes. Within the classification of waste that affect productivity, highlights the time as one of the most...

It has long been recognized in the literature that the Lean and Six Sigma methodologies can complement each other fruitfully. So far, however, researchers have not been able to derive definitive conclusions on how to combine these methods; furthermore, there is little research on how to apply...