Sales associates need emotional intelligence (EI) in dealing with job stress and perceived job satisfaction. So far, there has been no research that explains the effect of job stress on job satisfaction with EI as a mediating variable in the sales associate profession. This study examines EI's...

The article sets out to explore how conflicting institutional logics of support organizations influence their value creation. Value creation undertaken by support organizations does not directly reflect their missions. Even though one can generalize that all support organizations should adjust...

Non-audit services provided by auditors to their audit clients continue to be a controversial issue around the world. While research evidence has not usually shown that auditors lose their independence when providing non-audit services, the risk that they could do so is still a concern to...

Salaried professionals may exhibit organizational deviance when faced with conflict resulting from their mutual role as professional and employee. Some of this behavior may be directly harmful to both the individual and the organization, whereas some may constitute adaptive maladjustments. An...

The most vexing problem in the management of salaried professionals is how to provide them with their espoused right of autonomy while ensuring adequate control of the organization. In this article, Joseph Raelin explains how a standard approach of granting professionals operational autonomy...

The performance appraisal as usually carried out by an organization's management is often incompatible with the needs of the technical staff. Nevertheless, it serves the organizational requirement for evaluation, albeit sometimes poorly. For most professionals, however, it probably does their...

In light of recent managerial oversights such as those connected with the Challenger space shuttle disaster, having executives rely more on their professionals might serve to improve their organization's ethical consciousness. Although the professional record on corporate ethical behavior is by...

A discriminant analysis was performed on a sample (n = 114) of salaried professionals to distinguish work patterns among three age groups corresponding to early, middle and late career stages. Three distinct profiles were generated by the two significant discriminant functions which emerged. The...

A model of professional deviant/adaptive career behaviors is presented to clarify the negative behavioral effects experienced by some salaried professionals and proposed as being caused by conflicting expectations with their management. The nature of and precursors to these conflicting...