NG, Chee Kai - In: International Journal of Quality Innovation 3 (2017) 5, pp. 1-15
Most of the learners view statistical-related training, such as Six Sigma training as a 'monotonous' area despite the group discussions, case studies, active summaries, Q&A sessions, and role-playing being included as part of Six Sigma training today. The learners will be less enthusiastic when...