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Information technology, customer satisfaction, and profit : theory and evidence
Mithas, Sunil; Krishnan, Mayuram S.; Fornell, Claes - In: Information systems research : ISR 27 (2016) 1, pp. 166-181
Persistent link: https://www.econbiz.de/10011460172
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Organizational learning and capabilities for onshore and offshore business process outsourcing
Whitaker, Jonathan; Mithas, Sunil; Krishnan, Mayuram S. - In: Journal of management information systems : JMIS 27 (2010/11) 3, pp. 11-42
Persistent link: https://www.econbiz.de/10008936170
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The effect of information technology-enabled flexibility on formation and market value of alliances
Tafti, Ali; Mithas, Sunil; Krishnan, Mayuram S. - In: Management science : journal of the Institute for … 59 (2013) 1, pp. 207-225
Persistent link: https://www.econbiz.de/10009711760
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The importance of IT-enabled flexibility in alliances
Tafti, Ali; Mithas, Sunil; Krishnan, Mayuram S. - In: MIT sloan management review 54 (2012/13) 3, pp. 13-14
Persistent link: https://www.econbiz.de/10009745388
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Leveraging customer involvement for fueling innovation : the role of relational and analytical information processing capabilities
Saldanha, Terence J. V.; Mithas, Sunil; Krishnan, Mayuram S. - In: Management information systems : mis quarterly 41 (2017) 1, pp. 267-286
Persistent link: https://www.econbiz.de/10011656660
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Do CIO IT budgets explain bigger or smaller governments? : theory and evidence from U.S. state governments
Pang, Min-Seok; Tafti, Ali; Krishnan, Mayuram S. - In: Management science : journal of the Institute for … 62 (2016) 4, pp. 1020-1041
Persistent link: https://www.econbiz.de/10011460547
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Information technology and administrative efficiency in US state governments : a stochastic frontier approach
Pang, Min-seok; Tafti, Ali; Krishnan, Mayuram S. - In: Management information systems : mis quarterly 38 (2014) 4, pp. 1079-1101
Persistent link: https://www.econbiz.de/10010433230
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Does complexity deter customer-focus?
Ethiraj, Sendil K.; Ramasubbu, Narayan; Krishnan, Mayuram S. - In: Strategic management journal 33 (2012) 2, pp. 137-161
Persistent link: https://www.econbiz.de/10009419062
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In search of efficient flexibility : effects of software component granularity on development effort, defects, and customization effort
Subramanyam, Ramanath; Ramasubbu, Narayan; Krishnan, … - In: Information systems research : ISR 23 (2012) 3/1/2, pp. 787-803
Persistent link: https://www.econbiz.de/10009656035
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Organizational adoption of Web 2.0 technologies : an empirical analysis
Saldanha, Terence J. V.; Krishnan, Mayuram S. - In: Journal of organizational computing and electronic commerce 22 (2012) 4, pp. 301-333
Persistent link: https://www.econbiz.de/10009688074