//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Developing House of Quality by...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Innovation management
18,980
Innovationsmanagement
18,980
Service quality
13,978
Dienstleistungsqualität
13,956
Innovation
13,476
Customer satisfaction
10,670
Kundenzufriedenheit
10,652
Quality management
8,269
Qualitätsmanagement
8,267
Consumer behaviour
6,251
Konsumentenverhalten
6,250
Beziehungsmarketing
5,637
Relationship marketing
5,637
Firm performance
2,884
Unternehmenserfolg
2,884
New product development
2,619
Produktentwicklung
2,616
USA
2,332
United States
2,331
SME
2,179
KMU
2,177
Knowledge management
2,036
Wissensmanagement
2,036
Technischer Fortschritt
1,959
Technological change
1,959
Knowledge transfer
1,818
Wissenstransfer
1,818
Financial audit
1,785
Wirtschaftsprüfung
1,785
Industrie
1,728
Manufacturing industries
1,728
Theory
1,695
innovation
1,693
Theorie
1,692
Hospital
1,530
Krankenhaus
1,530
Product quality
1,527
Produktqualität
1,525
China
1,503
Service industry
1,439
more ...
less ...
Online availability
All
Undetermined
20,497
Free
4,784
Type of publication
All
Article
43,865
Book / Working Paper
520
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
44,385
Aufsatz im Buch
7,486
Book section
7,486
Graue Literatur
4,952
Non-commercial literature
4,952
Working Paper
3,429
Arbeitspapier
3,402
Hochschulschrift
2,960
Thesis
2,330
Collection of articles of several authors
2,106
Sammelwerk
2,106
research-article
1,712
Case study
1,426
Fallstudie
1,426
Aufsatzsammlung
1,067
Bibliografie enthalten
626
Bibliography included
626
Konferenzschrift
608
Conference paper
545
Konferenzbeitrag
545
Conference proceedings
415
Lehrbuch
356
Textbook
310
Ratgeber
263
Guidebook
229
Amtsdruckschrift
175
Government document
175
Article
158
Handbook
156
Handbuch
156
Collection of articles written by one author
155
Sammlung
155
Forschungsbericht
137
case-report
133
conceptual-paper
103
review-article
87
Dissertation u.a. Prüfungsschriften
86
Reprint
78
Interview
68
more ...
less ...
Language
All
English
43,254
German
948
French
57
Spanish
47
Italian
33
Russian
9
Portuguese
7
Swedish
5
Finnish
4
Hungarian
4
Polish
3
Dutch
2
Slovenian
2
Albanian
2
Afrikaans
1
Bulgarian
1
Czech
1
Danish
1
Galician
1
Croatian
1
Macedonian
1
Slovak
1
Serbian
1
Turkish
1
Vietnamese
1
more ...
less ...
Author
All
Antony, Jiju
116
Han, Heesup
77
Brem, Alexander
66
Devadasan, S. R.
61
Shahin, Arash
55
Mattila, Anna S.
53
Svensson, Göran
46
Prybutok, Victor R.
45
Kraus, Sascha
44
Frattini, Federico
40
Gassmann, Oliver
40
Witell, Lars
39
Zhang, Min
38
Daim, Tugrul U.
37
Ritala, Paavo
37
Verganti, Roberto
37
Chen, Jin
36
Lichtenthaler, Ulrich
36
Van Haverbeke, Wim
36
Bogers, Marcel L. A. M.
35
Gil Saura, Irene
35
Henry, Craig
35
Messeni Petruzzelli, Antonio
34
Prentice, Catherine
34
Dahlgaard, Jens Jörn
32
Hurmelinna-Laukkanen, Pia
32
Herstatt, Cornelius
31
Sampaio, Paulo
31
Bouncken, Ricarda B.
30
Cheng, T. C. E.
30
Wong, IpKin Anthony
30
Dell'Era, Claudio
29
Edvardsson, Bo
29
Hyun, Sunghyup Sean
29
McColl-Kennedy, Janet R.
29
Thurasamy Ramayah
29
Vrontis, Demetris
29
Chesbrough, Henry William
28
Gustafsson, Anders
28
He, Zhen
28
more ...
less ...
Institution
All
International Society for Professional Innovation Management
5
Europäische Kommission
4
OECD
2
QMOD-ICQSS Conference <19., 2016, Rom>
2
Academy of Marketing
1
Air Transport Research Society
1
Australian and New Zealand Marketing Academy
1
CIRP - The International Academy for Production Engineering
1
Canadian Quality Congress <2, 2010, Toronto>
1
Canadian Quality Congress <7., 2015, Edmonton, Alberta>
1
Conference Organizational Innovation and Corporate Performance <2006, Tokio>
1
IMP Group
1
Innovation Symposium <2, 2009, New York, NY>
1
Innovation Symposium <4, 2011, Wellington>
1
International Conference on Organizational Innovation <8., 2014, Manila>
1
International Conference on Quality Engineering and Management <1., 2014, Guimarães>
1
International Forum on Technology Management <6, 1996, Amsterdam>
1
International Product Development Management Conference <16, 2009, Twente>
1
McMaster Business Conference <18, 1997, Hamilton, Ontario>
1
McMaster University
1
Om Sai Ram Centre for Financial Management Research <Bombay>
1
QMOD-ICQSS Conference <16, 2013, Portorož>
1
QUIS <11, 2009, Wolfsburg>
1
QUIS <13, 2013, Karlstad>
1
QUIS <14., 2015, Shanghai>
1
Tōkyō Keizai Kenkyū Sentā
1
UNCTAD
1
more ...
less ...
Published in...
All
Journal of business research : JBR
972
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
704
Technological forecasting & social change : an international journal
692
International journal of hospitality management
595
International journal of innovation management
574
Journal of retailing and consumer services
561
International journal of productivity and quality management : IJPQM
543
The TQM journal : the international review of organizational improvement
499
International journal of technology management : IJTM
493
International journal of quality & reliability management
472
The service industries journal
452
International journal of production research
451
Research policy : policy, management and economic studies of science, technology and innovation
442
Technology analysis & strategic management
429
Technovation : the international journal of technological innovation, entrepreneurship and technology management
429
Journal of open innovation : technology, market, and complexity
410
Industrial marketing management : the international journal for industrial and high-tech firms
395
International journal of production economics
346
Total quality management & business excellence
332
IEEE transactions on engineering management : EM
318
The journal of services marketing
283
Tourism management : research, policies, practice
253
International journal of innovation and technology management
242
Cogent business & management
240
International journal of contemporary hospitality management
234
Quality management journal : QMJ
226
The journal of product innovation management : an international publication of the Product Development & Management Association
209
Journal of hospitality marketing & management
205
Journal of travel and tourism marketing
204
Innovation: organization & management : IOM
200
International journal of business innovation and research
188
International journal of six sigma and competitive advantage : IJSSCA
186
Auditing : a journal of practice & theory
181
R & D management
181
International journal of quality and service sciences
180
Research technology management : RTM
180
International journal of services and operations management
178
Journal of engineering and technology management : JET-M
178
Management science : journal of the Institute for Operations Research and the Management Sciences
178
The journal of business & industrial marketing
174
more ...
less ...
Source
All
ECONIS (ZBW)
44,385
Showing
1
-
10
of
44,385
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Developing House of Quality by integrating top roof and side roof matrices and service
TRIZ
with a case study in banking services
Shahin, Arash
;
Iraj, Elham Bagheri
;
Shahrestani, …
- In:
The TQM journal : the international review of …
28
(
2016
)
4
,
pp. 597-612
Persistent link: https://www.econbiz.de/10011584562
Saved in:
2
Designing a user-centred public transportation services : an integrated quality service systems approach
Suzianti, Amalia
;
Nadhira Dhana Shafira
- In:
International journal of agile systems and management : …
14
(
2021
)
3
,
pp. 438-466
Persistent link: https://www.econbiz.de/10012668311
Saved in:
3
Total performance excellence : a model to implement Six Sigma in service organisations
Shanmugaraja, Muthuswamy
;
Nataraj, M.
;
Gunasekaran, …
- In:
International journal of six sigma and competitive …
7
(
2012
)
2/4
,
pp. 209-242
Persistent link: https://www.econbiz.de/10010231248
Saved in:
4
DFSS in marketing : designing an innovative value co-creation campaign
Potra, Sabina
;
Pugna, Adrian
- In:
International journal of six sigma and competitive …
9
(
2015
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011524923
Saved in:
5
Using
TRIZ
to enhance passengers' perceptions of an airline's image through service quality and safety
Thongchai Jeeradist
;
Natcha Thawesaengskulthai
; …
- In:
Journal of air transport management
53
(
2016
),
pp. 131-139
Persistent link: https://www.econbiz.de/10011546142
Saved in:
6
Design of house of quality using SERVQUAL and QFD for service quality improvement : a case of Bahir Dar city hotels
Abdulkerim, Ibrahim
;
Avvari, Muralidhar
;
Cherkos, Tomas
- In:
International journal of applied management science
11
(
2019
)
3
,
pp. 277-293
Persistent link: https://www.econbiz.de/10012110841
Saved in:
7
Application of quality function deployment for the design and development of a lathe machine
Jagdeep Singh
;
Harwinder Singh
;
Gandhi, Surjit Kumar
- In:
International journal of management concepts and …
11
(
2018
)
3
,
pp. 239-269
Persistent link: https://www.econbiz.de/10011961127
Saved in:
8
PSS modularisation : a customer-driven integrated approach
Fargnoli, Mario
;
Haber, Nicolas
;
Sakao, Tomohiko
- In:
International journal of production research
57
(
2019
)
13
,
pp. 4061-4077
Persistent link: https://www.econbiz.de/10012193405
Saved in:
9
A dual quality function deployment approach for benchmarking service quality
Park, Hyojin
;
Geum, Youngjung
;
Park, Yongtae
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 569-582
Persistent link: https://www.econbiz.de/10011305704
Saved in:
10
Service gap deployment : a framework to link quality gaps to service activities
Franceschini, Fiorenzo
;
Mastrogiacomo, Luca
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 85-99
Persistent link: https://www.econbiz.de/10011849897
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->