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Choice models and the hospitality business environment
Verma, Rohit - In: The Cornell School of hotel administration handbook of …, (pp. 96-107). 2010
Persistent link: https://www.econbiz.de/10008666492
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E-Flea : e-commerce at its best
Kumar, Dharminder; Kumar, Dharmender; Verma, Rohit - In: Corporate strategies & innovations in the emerging …, (pp. 52-66). 2008
Persistent link: https://www.econbiz.de/10003719369
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New service development
Tsai, Weiyu; Verma, Rohit; Schmidt, Glen - In: Handbook of new product development management, (pp. 495-526). 2008
Persistent link: https://www.econbiz.de/10003611343
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Text analytics of service customer reviews and feedback : understanding customers' emotions and cognition in the hospitality industry
Zhang, Jie; Han, Spring H.; Verma, Rohit - In: Research handbook on services management, (pp. 275-294). 2022
Persistent link: https://www.econbiz.de/10014452656
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Rise of humanoid robots in hospitality services
Zhong, Lina; Verma, Rohit - In: Research handbook on services management, (pp. 331-345). 2022
Persistent link: https://www.econbiz.de/10014452660
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Service innovation process in creative-intensive business services organizations
Pan, Fengjie; Verma, Rohit - In: Research handbook on services management, (pp. 71-87). 2022
Persistent link: https://www.econbiz.de/10014450981
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Where should I locate my hotel? : an in-depth analysis of the cluster effect on hotel performance
Peiró-Signes, Angel; Segarra-Oña, Marival; Verma, Rohit; … - In: Agglomeration and firm performance, (pp. 95-122). 2018
Persistent link: https://www.econbiz.de/10011991166
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How does concentration affect hotels' performance? : an empirical study of USA panel data
Segarra-Oña, Marival; Peiró-Signes, Angel; Verma, Rohit - In: Tourist clusters, destinations and competitiveness : …, (pp. 124-135). 2016
Persistent link: https://www.econbiz.de/10011458459