Abdoli, Ali; Shahrabi, Jamal; Heidary, Jalil - In: Proceedings of I-KNOW '10 : 10th International …, (pp. 317-332). 2010
, dimensions of productivity will be introduced and then, by the use of linguistic fuzzy approach and DEA, efficiency and … ; efficiency ; effectiveness ; fuzzy DEA … efficiency “doing the things right” and effectiveness “doing the right things ". Since factors influencing knowledge workers …