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Customer relationship management (CRM) Metrics : what’s the holdup?
Shea, Timothy; Brown, Ahern; White, D. Steven; … - 2010
Persistent link: https://www.econbiz.de/10003912136
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Cultural impact on global knowledge sharing
Shea, Timothy; Lewis, David - In: Information resources management : global challenges, (pp. 262-281). 2007
Persistent link: https://www.econbiz.de/10003734664
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The next generation of customer relationship management (CRM) metrics
Shea, Timothy; Brown, Ahern; White, D. Steven; Curran, … - In: Techniques and tools for the design and implementation …, (pp. 258-270). 2008
Persistent link: https://www.econbiz.de/10003701071
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Keeping up with the corporate university: resources for HRM faculty and practitioners
Sherer, Pamela D.; Shea, Timothy - In: E-Human resources management : managing knowledge people, (pp. 144-170). 2005
Persistent link: https://www.econbiz.de/10003406276