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~type_genre:"Aufsatz in Zeitschrift"
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Performance measurement of the complaint and failure management process
Ruessmann, Maximilian
;
Hellebrandt, Thomas
;
Heine, Ina
; …
- In:
Quality management journal : QMJ
27
(
2020
)
1
,
pp. 2-20
Persistent link: https://www.econbiz.de/10012308944
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