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Area activity analysis (AAA) : a key 1990s tool put on the back burner
Harrington, H. James - In: Business process management journal 18 (2012) 4, pp. 644-654
Persistent link: https://www.econbiz.de/10009582481
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Applying TQM to the construction industry
Harrington, H. James; Voehl, Frank; Wiggin, Hal - In: The TQM journal : the international review of … 24 (2012) 4, pp. 352-362
Persistent link: https://www.econbiz.de/10009572766
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The Directed Evolution methodology : a collection of tools, software and methods for creating systemic change
Harrington, H. James; Voehl, Frank; Zlotin, Boris; … - In: The TQM journal : the international review of … 24 (2012) 3, pp. 204-217
Persistent link: https://www.econbiz.de/10009554255