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Methodology with multivariate calculation to define and evaluate financial productivity profiles of the chemical sector in Colombia

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Comparative analysis of multivariate capacity indicators for serial and parallel systems

Fontalvo Herrera, Tomás José; Banquez Maturana, Ana … - In: International journal of six sigma and competitive … 14 (2023) 4, pp. 468-489

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Evaluation method of the sigma level multidimensional capacity of the service dimensions in a call centre of a telephone company

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Calidad del servicio y determinantes de la satisfacción en usuarios de los servicios hospitalarios de Cartagena de Indias, Colombia

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Quality of Service and User Satisfaction in Health System form a topic with academic and managerial importance. Knowledge on variables that influence this indicator will help guide the strategies and/or actions aimed at improving service. In this sense, the goal of this article consists in...

Persistent link: https://www.econbiz.de/10012023960