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Purpose: Bank reputations took a severe knock following the global financial crisis of 2007-2009. To get the global … what extent bank reputations are underpinned by the reputation of the main banking regulator: the South African Reserve … Bank (SARB). This article looks at perceptions of private banking customers to ascertain whether they believe that bank …
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Although the resource-based view (RBV) of the firm is one of the most accepted theories of strategic management, it has been criticized for its limited empirical support. The RBV basically predicts the relationship between the firm's resources and its performance. This study argues that it is...
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living in Diyarbakir on bank loyalty in terms of banking services and the mediator roles of trust and satisfaction in this … that the corporate social responsibility perceptions of bank customers have significant and positive effects on bank …
Persistent link: https://www.econbiz.de/10012695343
The correct management of reputation and image can be crucial to guarantee organizationś survival and success. However, the lack of clarity regarding the relationship and differences between image and reputation still exist since scholars have considered them related constructs with differences...
Persistent link: https://www.econbiz.de/10012016627
One form of the development of technology and internet users in Indonesia is the merge of various C2C (Customers to Customers) e-commerce on the marketplace. Bukalapak is one of the examples. This research presents the effects of reputation systems on trust, trust in buying interest, and...
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