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Perceived quality, authenticity, and price in tourists’ dining experiences : testing competing models of satisfaction and behavioral intentions
Muskat, Birgit; Hörtnagl, Tanja; Prayag, Girish; … - In: Journal of vacation marketing 25 (2019) 4, pp. 480-498
Persistent link: https://www.econbiz.de/10012166102
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A systematic review of quality of student experience in higher education
Tan, Adrian Heng Tsai; Muskat, Birgit; Zehrer, Anita - In: International journal of quality and service sciences 8 (2016) 2, pp. 209-228
Persistent link: https://www.econbiz.de/10011587121
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Services research in tourism : advocating the integration of the supplier side
Zehrer, Anita; Muskat, Birgit; Muskat, Matthias - In: Journal of vacation marketing : an international journal 20 (2014) 4, pp. 353-363
Persistent link: https://www.econbiz.de/10010421437
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A power perspective on knowledge transfer in internal succession of small family businesses
Muskat, Birgit; Zehrer, Anita - In: Journal of small business and entrepreneurship : JSBE ; … 29 (2017) 5, pp. 333-350
Persistent link: https://www.econbiz.de/10011776867
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Generation Y : evaluating services experiences through mobile ethnography
Muskat, Matthias; Muskat, Birgit; Zehrer, Anita; Johns, … - In: Tourism review : the official journal of the AIEST 68 (2013) 3, pp. 55-71
Persistent link: https://www.econbiz.de/10010197659
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Growth perceptions of small and medium-sized enterprises (SME's) : the case of South Tirol
Pechlaner, Harald; Raich, Frieda; Zehrer, Anita; … - In: Tourism review of AIEST 59 (2004) 4, pp. 7-13
Persistent link: https://www.econbiz.de/10003179114
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Competing for market shares : does the order of moves matter even when it shouldn't?
Hörtnagl, Tanja; Kerschbamer, Rudolf; Stracke, Rudi - In: Journal of economic behavior & organization : JEBO 166 (2019), pp. 346-365
Persistent link: https://www.econbiz.de/10012149065
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Service experience and service design : concepts and application in tourism SMEs
Zehrer, Anita - In: Managing service quality : MSQ ; an international journal 19 (2009) 3, pp. 332-349
Persistent link: https://www.econbiz.de/10009525091
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Knowledge management in tourism : the application of Grant's knowledge management model to Austrian tourism organizations
Zehrer, Anita - In: Tourism review : the official journal of the AIEST 66 (2011) 3, pp. 50-64
Persistent link: https://www.econbiz.de/10009381421
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Understanding the relationships between tourists' emotional experiences, perceived overall image, satisfaction, and intention to recommend
Prayag, Girish; Hosany, Sameer; Muskat, Birgit; Del … - In: Journal of travel research : a quarterly publication of … 56 (2017) 1, pp. 41-54
Persistent link: https://www.econbiz.de/10011636657