Polanka, Sue (contributor) - 2012
-optimized library resources and services / Chad Mairn -- 17. The semantic Web: history, applications and future possibilities / Darrell … Wildermuth -- 19. E-reference in public libraries: phoenix public library case study, our website is your 24/7 reference … Santa Monica Public Library / R. Wright Rix -- 21. Embedded librarianship: a high school case study / Buffy J. Hamilton …