Juell-Skielse, Gustaf (ed.); Lindgren, Ida (ed.); … - 2022
Part 1: Editorial -- Towards Service Automation in Public Organizations -- Part 2: Conceptualization of Public Sector … Service Automation -- The Subject Matter of Process Automation Practices: Through the Lenses of Research Questions …-making -- Cognitive Robotic Process Automation: Concept and Impact on Dynamic IT Capabilities in Public Organizations -- Part 3 …