Part 1: Editorial -- Towards Service Automation in Public Organizations -- Part 2: Conceptualization of Public Sector Service Automation -- The Subject Matter of Process Automation Practices: Through the Lenses of Research Questions -- Understanding Automated Decision-making in the Public...

"How can individuals best be encouraged to take more responsibility for their well-being and their environment or to behave more ethically in their business transactions? Across the world, governments are showing a growing interest in using behavioural economic research to inform the design of...

This festschrift celebrates the extensive contribution John Wanna has made to the research and practice of politics, policy and public administration. It includes both personal acknowledgements of his work and substantial essays on the issues that he focused most closely upon during his academic...

Chapter 1: Introduction -- PART I:CONCEPTUAL AND THEORETICAL FRAMEWORK OF COMPARATIVE PUBLIC ADMINISTRATION -- Chapter 2: History Development and Future Prospects of Comparative Public Administration -- Chapter 3: A Framework for Comparative Analysis: Public Administration Across the Globe --...