Willcocks, Leslie (ed.); Oshri, Ilan (ed.); … - 2024
Sourcing to Digital Services -- Chapter 9 The Evolution of Intelligent Automation as a Sourcing Option -- Chapter 10 Formal and … Teaching Cases. He has an international reputation for his work on automation and the future of work; ITO/BPO outsourcing …; cloud computing; digital business; strategy; automation; IT and innovation; organisational change; and global business …