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Exploring services science : third international conference, IESS 2012, Geneva, Switzerland, February 15 - 17, 2012 ; proceedings
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The grey box : how understanding the functioning of a mobile device affects the success of a mobile service
Bonazzi, Riccardo
;
Lebraty, Jean-Fabrice
;
Missonier, …
- In:
Exploring services science : third international …
,
(pp. 311-320)
.
2012
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