Purpose: Online sales have significantly increased, especially in the realm of the COVID emergency. For B2C e-commerce, reverse logistics is critical: it strongly impacts the willingness of customers to buy online, but it is very expensive for online players, who are striving to find ways to...

Purpose: The significance and pervasiveness of B2C e-commerce raise the question about its impact on employment under a social sustainability perspective. This study is aims to quantify the labour demand in logistics comparing the e-commerce order fulfilment process and the traditional...

Purpose: The importance of urban logistics is on the rise. On the one hand, the population in cities is growing due to urbanization processes. On the other hand, there is a significant increase in the flow of goods (e.g., a boost in online purchases). Such changes are leading cities to face...

Purpose: The purpose of this analysis is to study the Collaborative Logistics process, its implementation within the Consumer Electronics and Household Appliances Supply Chain and to assess the benefits stemming from it. Methodology: To achieve the objectives the Activity-Based-Cost logic has...

Purpose: This analysis aims to propose a reference model that could support companies in the implementation of a Blockchain-based initiative in their supply chain. This research identifies the sequential phases for the introduction of a Blockchain solution in an effective way. Furthermore,...

Purpose: B2C e-commerce is growing worldwide, and a major concern regards its environmental sustainability. Some studies compared the environmental impact of the online and offline purchasing processes, considering the shopping made at one store at a time (e.g. a book bought in a physical store...