"Despite Canada's economic success over the past thirty years, the country's ranking in productivity has continued to decline when compared to other industrialized nations. Economic experts and pundits repeatedly call for means of improving productivity, arguing that it is the lynchpin to...

The importance of knowledge -- Knowledge indicators -- Knowledge management -- How endogenous growth theory interfaces with KM -- Research location -- Paradigms of inquiry -- The research strategy & design -- The quality of the research design -- Case A -- Case B -- Core findings -- Concluding...