Narrow search
Showing 1 - 10 of 1,028
Cover Image
Elucidating the relationship between satisfaction and citizen involvement in public administration
Wong, Seng-lee; Liu, Hsiang-te; Cheng, Lee-joy - In: Public management review 13 (2011) 4, pp. 595-618
Persistent link: https://www.econbiz.de/10009233203
Cover Image
Using interventions to change the quality profile of an organisation
Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10009754727
Cover Image
The impact of information technology on organizational efficiency in public services: a DEA-based DT approach
Seol, H.; Lee, H.; Park, Y. - In: Journal of the Operational Research Society : OR 59 (2008) 2, pp. 231-238
Persistent link: https://www.econbiz.de/10003698785
Cover Image
Employment relations in outsourced public services : working between market and state
Mori, Anna - 2020
Persistent link: https://www.econbiz.de/10012104818
Cover Image
Management and leadership development in public service organizations
McGurk, Patrick - In: Human resource management in the public sector, (pp. 153-176). 2013
Persistent link: https://www.econbiz.de/10009787579
Cover Image
Exploring the diffusion and sustainability of service innovation in healthcare
Greenhalgh, Trisha; Barton-Sweeney, Cathy; Macfarlane, … - In: Handbook of innovation in public services, (pp. 540-560). 2013
Persistent link: https://www.econbiz.de/10010194770
Cover Image
Innovation and information in public/third sector partnerships for older people's services : case studies from England and Italy
Wilson, Rob; Baines, Sue; Martin, Mike - In: Handbook of innovation in public services, (pp. 288-297). 2013
Persistent link: https://www.econbiz.de/10010194819
Cover Image
Handbook of innovation in public services
Osborne, Stephen P. (ed.) - 2013
Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and...
Persistent link: https://www.econbiz.de/10010195099
Cover Image
How systems thinking provides a framework for change : a case study of disabled facilities grant service in Neath Port Talbot County Borough Council
Zokaei, Keivan - In: Systems thinking : from heresy to practice ; public and …, (pp. 17-39). 2011
Persistent link: https://www.econbiz.de/10008811157
Cover Image
Innovation in public health care : diabetes education in the UK
Windrum, Paul; García-Goñi, Manuel; Fairhurst, Eileen - In: The handbook of innovation and services : a …, (pp. 129-152). 2010
Persistent link: https://www.econbiz.de/10003953400