What is this thing called the theory of constraints? -- What is this thing called lean manufacturing? -- What is this thing called six sigma -- How to integrate lean, six sigma, and the theory of constraints -- A better way to measure a system's success -- Toc's distribution and replenish model...

"The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Lean, Six Sigma and the latest version of ISO 9001, offering an often confusing variety...