Citizens, markets, and transnational labor activism -- Labor rights as human rights : regulation in the context of a "thinned" national state -- Monitoring multinationals : lessons from the anti-apartheid era -- Social labels, child labor, and monitoring in the Indian carpet industry --...

Fundamentals -- What is employee relations? -- The importance of employee relations -- Employee relations and strategy -- In practice -- Employee relations in practice -- Planning and action -- Measurement -- Conclusion -- References -- Index