Fundamentals -- What is employee relations? -- The importance of employee relations -- Employee relations and strategy -- In practice -- Employee relations in practice -- Planning and action -- Measurement -- Conclusion -- References -- Index

Foreword -- Preface -- Acknowledgments -- Eleanor Roosevelt and the universal declaration of human rights / Jo E. Butterfield and Blanche Wiesen Cook -- Daisy Bates and the NAACP / Bridget Gurtler -- Wangari Maathai and the Kenyan environmental and democratic movements / Rosemary Ndubuizu and...