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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
6
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Springer eBook Collection
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Vietnam's socio-economic development : a social science review
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California management review
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Service business model innovation in the healthcare and hospital management : models, strategies, tools
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Social entrepreneurship as a catalyst for social change
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Strategische Personalarbeit : Erfolgswege für kleine und mittlere Unternehmen
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Supply chain management : an international journal
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ASEAN economic bulletin
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Cases on supply chain and distribution management : issues and principles
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Cases on sustainable human resources management in the Middle East and Asia
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ECONIS (ZBW)
816
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1
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10
of
816
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date (newest first)
date (oldest first)
1
Evaluating customer relationship dynamics in healthcare sector through indoor
patients
' judgement
Chahal, Hardeep
;
Kumari, Neetu
- In:
Management research review
34
(
2011
)
6
,
pp. 626-648
Persistent link: https://www.econbiz.de/10009247602
Saved in:
2
Using small step service design thinking to create and implement services that improve patient care
Gleason, Brenda
;
Bohn, Jennifer
- In:
Service design and service thinking in healthcare and …
,
(pp. 39-53)
.
2019
Persistent link: https://www.econbiz.de/10012000005
Saved in:
3
Service innovation by patient-centric innovation processes
Vetterli, Christophe
;
Scherrer, Corinne
- In:
Service design and service thinking in healthcare and …
,
(pp. 55-67)
.
2019
Persistent link: https://www.econbiz.de/10012000008
Saved in:
4
Versorgungsforschung und Qualitätsmessung mit GKV-Routinedaten : die Belastbarkeit von Abrechnungsdaten der gesetzlichen Krankenversicherung für die wissenschaftliche Nutzung
Horenkamp-Sonntag, Dirk
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011609972
Saved in:
5
Understanding patient care as a multiteam system
DiazGranados, Deborah
;
Dow, Alan W.
;
Perry, Shawna J.
; …
- In:
Pushing the boundaries : multiteam systems in research …
,
(pp. 95-113)
.
2014
Persistent link: https://www.econbiz.de/10010460963
Saved in:
6
Expanding care pathways : towards interplay of multiple care-objects
Kajamaa, Anu
- In:
International journal of public sector management : IJPSM
23
(
2010
)
4
,
pp. 392-402
Persistent link: https://www.econbiz.de/10008649561
Saved in:
7
Lost in translation : a patient-centred experience of unintegrated care
Kerosuo, Hannele
- In:
International journal of public sector management : IJPSM
23
(
2010
)
4
,
pp. 372-380
Persistent link: https://www.econbiz.de/10008649563
Saved in:
8
The private interests of consumers in the healthcare market
Norén, Lars
- In:
International journal of public sector management : IJPSM
23
(
2010
)
4
,
pp. 364-371
Persistent link: https://www.econbiz.de/10008649564
Saved in:
9
The "clinalyst" : institutionalizing reflexive space to realize safety and flexible systematization in
health
care
Iedema, Rick
;
Carroll, Katherine
- In:
Journal of organizational change management
24
(
2011
)
2
,
pp. 175-190
Persistent link: https://www.econbiz.de/10009125132
Saved in:
10
Patient-centered innovation in
health
care organizations : a conceptual framework and case study application
Hernandez, Susan E.
;
Conrad, Douglas
;
Marcus-Smith, …
- In:
Health care management review : HCM review
38
(
2013
)
2
,
pp. 166-175
Persistent link: https://www.econbiz.de/10009747233
Saved in:
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