Preface -- Prologue: a citizen of the world -- Building the future -- Glimpsing the future -- Bits and bytes -- Location, location, innovation -- Rethinking city hall -- Grounded visionaries -- The organization man revisited -- Confronting culture clash -- Balancing influence and innovation --...

Introduction -- The power of trust -- Law #1: Start with personal integrity -- Law #2: Invest in respect -- Law #3: Empower others -- Law #4: Measure what you want to achieve -- Law #5: Create a common dream -- Law #6: Keep everyone informed -- Law #7: Embrace respectful conflict -- Law #8: Show...