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Das Management produzierender Unternehmen unterschätzt die Aufwendungen zur Implementierung der Service Operation Modelle hinsichtlich physischer Ressourcenlimitationen, Wissensdefizite der operativen Servicemitarbeiter sowie Informationsintensität der installierten Maschinen. Um...
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This volume was prepared by Sebastian Benz while he was working at the Ifo Institute. It was completed in December 2013 and accepted as a doctoral thesis by the Department of Economics at the University of Munich. It includes five self-contained chapters. All chapters discuss different...
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