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Self-service technologies and enterprise social networks – motivations, user roles, and knowledge contribution
Cetto, Alexandra Verena - 2019
Persistent link: https://www.econbiz.de/10012098887
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Preparing for the digital age : interacting and innovating with customers
Hosseini, Sabiölla - 2018
Persistent link: https://www.econbiz.de/10012006284
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Essays on customized and collaborative value creation from the perspective of sustainability
Hankammer, Stephan Martin - 2018
Persistent link: https://www.econbiz.de/10011932682
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Innovationen im Pricing
Kim, Ju-Young - 2010
Persistent link: https://www.econbiz.de/10003965282
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Economic perspectives on 3D printing
Weller, Christian - 2015
Persistent link: https://www.econbiz.de/10011416213
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Evolvement of customer knowledge management in a data-driven environment : application of predictive analytics
Chernetska, Diana - 2017
Persistent link: https://www.econbiz.de/10011720337
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The psychology of category labels, category organizations and their interplay : empirical essays on the socio-economic effects of type-based and goal-based similarity in mass custo...
Mazur, Marcel - 2014
In Zeiten der Bedürfnisorientierung nutzen Praktiker vermehrt eine nutzenspezifische Kommunikation an den Kontaktpunkten, um ein holistisches Kundenerlebnis zu realisieren und langfristige Kundenbeziehungen aufzubauen. Was für Praktiker vielversprechend klingt, ist wissenschaftlich noch...
Persistent link: https://www.econbiz.de/10011603133
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Customer-centric logistics in e-fulfilment : mathematical decision support for attended home delivery services
Mackert, Jochen - 2019
Persistent link: https://www.econbiz.de/10012019772
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Negative affective states in customers service experience : investigating antecedents and mitigations
Haager, Stephanie - 2018
Persistent link: https://www.econbiz.de/10012020297