The telecommunications sector has accessed to large amount of data. When use effectively, this Big Data enables the telcos to achieve efficiency and profitability across the entire telecommunications value chain. However, the potential advantage of Big Data may be tempered by increasing privacy...

The process of purchasing air tickets is often hovered with much uncertainties. Such uncertainties are introduced by complex pricing strategies and algorithms used by airline companies which vary ticket price based on dates, time of purchase and different routes selected. In order to reduce...

The development and complexity of mobile and smart technologies continues to evolve with a greater speed, attention needs to be turned to the possibility of continuous development. It has become important to monitor users’ post-purchase behavior in order to understand their continued use of...

Recently, ICT ecosystems are changing rapidly due to the increasing number of innovative products and services in these ecosystems. Among them, SNS is one of the most important elements that make up the ICT ecosystem. With the phenomenal boom of personal SNS, information and knowledge sharing...

Digital divide is one of the most concerning issues today. It positions those who 'have-no' access to technology at disadvantage socially and economically. The key to reduce digital divide is to provide access to basic technology and information content. This study explored the role of...

The lack of detailed guideline of network traffic management has led complex conflicts among ICT players. Among them, the most severe case was KT and Samsung's case: Korea Telecom (KT) once blocked Internet connection of Samsung Smart TV service users. This aroused the needs of a reasonable...

To achieve the information society for all, access for all is crucial. However, many countries have reported to have large gender discrepancies in online access and participation. This study empirically verified user perception data and compared the data across countries and genders to determine...