Purpose: Global supply chains increasingly demand sustainable setups, from the first to the last mile in transportation. Particularly in urban settings, the use of commercial electric vehicles for transport tasks might be a suitable measure to increase overall sustainability. Methodology: For an...

Purpose: B2C e-commerce is growing worldwide, and a major concern regards its environmental sustainability. Some studies compared the environmental impact of the online and offline purchasing processes, considering the shopping made at one store at a time (e.g. a book bought in a physical store...

Purpose: Public transportation in large cities has significant impacts on the environmental, social, and economical perspectives. However, the proper assignment of re-sources in public transportation creates paradoxical challenges since by increasing service level efficiency, the environmental...

Purpose: European Logistics is characterized by a matured infrastructure. Nevertheless, industry has to catch up in terms of digitalized and autonomous transport. The awareness-rising of industrial companies in this area is still limited. Therefore, the paper includes a research in order to find...

Purpose: Sustainability and customer service of urban last mile logistics are lacking behind the expectations of today's society. This paper provides a holistic framework and empirical evidence of a field study ("Kiezbote") on evaluating smart urban logistics concepts with the purpose to...