This paper investigates the potential use of information systems (IS) for enhancing the supply chains of organisations positioned in the intellectual property (IP) sector. Exploratory research has been conducted through the lens of a patent and trade mark agent who is involved in advising on a...

Inter-organisational information systems (IOS) are being used within SCM to improve businesses processes and to facilitate closer working relations with business partners. However, the technologies themselves impact on this relationship as they allow various levels of information flows,...

The chapter aims to define and analyze the preconditions for attending to the global business social networks (BSNs) and to discover attitudes of business managers for participation in open-source business social networks (BSNs). The data for analysis are found by deep interview techniques...

Purpose: The significance and pervasiveness of B2C e-commerce raise the question about its impact on employment under a social sustainability perspective. This study is aims to quantify the labour demand in logistics comparing the e-commerce order fulfilment process and the traditional...

Purpose: The management of B2B supply chains that involve many stakeholders re-quires traceability processes. Those processes need to be secured. Furthermore, quality traceability data has to be transparently shared among the stakeholders. In order to improve the traceability process, we propose...

Purpose: While e-commerce in general has been growing rapidly for years, food e-commerce is lagging behind in Germany. The common approach of using traditional logistics systems and fulfilment concepts does not lead to long-term success. Con-sidering this problem, success factors are needed as a...

Purpose: Digitalization and its technologies enables especially logistics startups to enter the market with low barriers. Well-established enterprises potentially suffer from this development by overlooking the ongoing technological leap. Therefore, the paper includes a research to point out...