Telecommunications infrastructure plays a critical role in crisis response, whether in natural disasters or health crises such as the West African Ebola response. For these latter cases, where infrastructure damage is not a problem, the crisis generates increased demands on systems already...

With digitalization transforming the industries, as well as crisis management field, most managers are asking the following questions. What do organizations consider under today's crisis management? Which knowledge, technological capabilities, education and competences do organizations require...