//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Conference paper"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer-driven operations : a...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Quality management
175
Qualitätsmanagement
174
Beziehungsmarketing
136
Relationship marketing
136
Lieferantenmanagement
105
Supplier relationship management
105
Consumer behaviour
80
Konsumentenverhalten
80
Lieferkette
79
Supply chain
79
Business process management
72
Prozessmanagement
72
Dienstleistungsqualität
58
Service quality
58
Customer satisfaction
54
Kundenzufriedenheit
54
Innovation
30
Theorie
26
Theory
26
Einzelhandel
24
Innovation management
24
Innovationsmanagement
24
Retail trade
24
E-commerce
23
Electronic Commerce
23
Standardization
23
Enterprise
22
Firm performance
22
Standardisierung
22
USA
22
United States
22
Unternehmenserfolg
22
Product quality
21
Produktqualität
21
Unternehmen
20
Gesundheitsversorgung
19
Health care
19
Online retailing
19
Online-Handel
19
Beschaffung
18
more ...
less ...
Online availability
All
Undetermined
228
Free
73
Type of publication
All
Article
456
Book / Working Paper
22
Type of publication (narrower categories)
All
Conference paper
Article in journal
38,008
Aufsatz in Zeitschrift
38,008
Hochschulschrift
11,735
Aufsatz im Buch
10,716
Book section
10,716
Thesis
8,364
Graue Literatur
7,845
Non-commercial literature
7,845
Collection of articles of several authors
6,300
Sammelwerk
6,300
Aufsatzsammlung
5,032
Working Paper
4,654
Arbeitspapier
4,402
Dissertation u.a. Prüfungsschriften
3,334
Lehrbuch
3,106
Case study
3,033
Fallstudie
3,033
Konferenzschrift
2,503
Textbook
2,503
Bibliografie enthalten
2,104
Bibliography included
2,104
Ratgeber
1,285
Conference proceedings
1,166
Guidebook
1,151
Handbook
935
Handbuch
935
Bibliographie
888
research-article
849
Festschrift
495
Konferenzbeitrag
478
Article
419
Amtsdruckschrift
387
Government document
387
Fallstudiensammlung
361
Collection of articles written by one author
306
Sammlung
306
Glossar enthalten
299
Glossary included
299
Bibliografie
280
more ...
less ...
Language
All
English
443
German
32
Italian
2
French
1
Author
All
Jochem, Roland
4
Anttila, Juhani
3
Bolboli, Seyed Amir
3
He, Zhen
3
Jurburg, Daniel
3
Reiche, Markus
3
Schmitt, Robert
3
Viles, Elisabeth
3
Alamer, Abdullah Rajeh Ali
2
Alič, Milena
2
Andersen, Poul Houman
2
Bernardo, Merce
2
Camgöz-Akdağ, Hatice
2
Caniëls, Marjolein
2
Casadesús, Martí
2
Cassia, Fabio
2
Chen, Chi-Kuang
2
Cobelli, Nicola
2
Cronemyr, Peter
2
Dobos, Imre
2
Douglas, Jacqueline
2
Godsell, Janet
2
Guercini, Simone
2
Gómez-Suárez, Mónica
2
Gürpinar, Tan
2
Hallikas, Jukka
2
Henke, Michael
2
Holzmüller, Hartmut H.
2
Indrawati
2
Jaca, Carmen
2
Jussila, Kari
2
Kiveu, Christopher W.
2
Klute-Wenig, Sandra
2
La Rocca, Antonella
2
Lagrosen, Stefan Olof
2
Lenning, Jan
2
Lilja, Johan
2
Lleó, Alvaro
2
M. S. Mahrinasari
2
MacCarthy, Bart
2
more ...
less ...
Institution
All
IMP Group
1
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
The TQM journal : the international review of organizational improvement
38
Industrial marketing management : the international journal for industrial and high-tech firms
20
Journal of purchasing and supply management
19
International journal of quality and service sciences
18
Business process management journal
14
International journal of quality & reliability management
10
Journal of industrial engineering and management : JIEM
10
International journal of economics and financial issues : IJEFI
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
International journal of production economics
8
Journal of business research : JBR
8
The international review of retail, distribution and consumer research
8
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
7
Trends zur Handhabung von Komplexität im Qualitätsingenieurwesen
7
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
7
Supply Management Research : aktuelle Forschungsergebnisse 2015
6
Interdisciplinary management research XVI ; 1
5
International journal of logistics : research and applications
5
International journal of operations & production management
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
The international journal of business science & applied management : IJBSAM
5
Business horizons
4
Data science and innovation in supply chain management : how data transforms the value chain
4
Dialogmarketing Perspektiven 2018/2019 : Tagungsband 13. wissenschaftlicher interdisziplinärer Kongress für Dialogmarketing
4
International journal of operations and quantitative management : IJOQM
4
Journal of marketing management : MM
4
Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
3
Business modeling and software design : 6th International Symposium, BMSD 2016, Rhodes, Greece, June 20-22, 2016 : revised selected papers
3
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
3
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
3
Journal of business ethics : JOBE
3
Kybernetik und Wissensgemeinschaft : vernetztes Denken, geteiltes Wissen – auf dem Weg in die Wissensökonomie ; Konferenz für Wirtschafts- und Sozialkybernetik KyWi 2011 vom 7. bis 8. Juli 2011 in Stuttgart
3
Organizations and performance in a complex world : 26th international Economic Conference of Sibiu (IECS)
3
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
Research in the decision sciences for global business : best papers from the 2013 annual conference
3
South Asian journal of management : SAJM
3
Supply Chain Risk and Innovation Management in "The Next Normal" : Proceedings of the 15th International Conference on Operations and Supply Chain Management
3
Supply Management Research : aktuelle Forschungsergebnisse 2022
3
Adapting to the future : maritime and city logistics in the context of digitalization and sustainability
2
more ...
less ...
Source
All
ECONIS (ZBW)
478
Showing
1
-
10
of
478
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Continuing the evolution of the selling process : a multi-level perspective
Borg, Susanne Wiatr
;
Young, Louise
- In:
Industrial marketing management : the international …
43
(
2014
)
4
,
pp. 543-552
Persistent link: https://www.econbiz.de/10010386460
Saved in:
2
Value-based sales process adaption in business relationships
Viio, Paul
;
Grönroos, Christian
- In:
Industrial marketing management : the international …
43
(
2014
)
6
,
pp. 1085-1095
Persistent link: https://www.econbiz.de/10010410579
Saved in:
3
Integration of the ISO 9001 QMS with the company's IT business system
Alič, Milena
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1143-1160
Persistent link: https://www.econbiz.de/10011918871
Saved in:
4
Total productive maintenance in support processes : an enabler for operation excellence
Andersson, Roy
;
Manfredsson, Peter
;
Lantz, Björn
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1042-1055
Persistent link: https://www.econbiz.de/10011440796
Saved in:
5
Auditing of explorative processes
Lenning, Jan
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1185-1199
Persistent link: https://www.econbiz.de/10011918876
Saved in:
6
Application of the IEC80001 standard towards integration of a real time alarm communication and management system : a case study
Eckhardt, Kyle
;
Hayes, Andrew
;
Hamilton, Michael
; …
- In:
The TQM journal : the international review of …
27
(
2015
)
4
,
pp. 397-411
Persistent link: https://www.econbiz.de/10011400248
Saved in:
7
Design and implementation of quality control loops : strategies to reach stable business processes
Schröder, Malte
;
Schmitt, Sebastian
;
Schmitt, Robert
- In:
The TQM journal : the international review of …
27
(
2015
)
3
,
pp. 294-302
Persistent link: https://www.econbiz.de/10011308071
Saved in:
8
Bringing Kaizen to the classroom : lessons learned in an Operations Management course
Suárez-Barraza, Manuel F.
;
Rodríguez-González, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1002-1016
Persistent link: https://www.econbiz.de/10011440781
Saved in:
9
The implementation of Lean Six Sigma concept at national bank of Kenya-operation division
Ndaita, Paul Mumo
;
Gachie, Thomas
;
Kiveu, Christopher W.
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 683-690
Persistent link: https://www.econbiz.de/10011507230
Saved in:
10
Generic Systems Engineering (GSE) in der praktischen Anwendung
Mamrot, Michel
;
Schlüter, Nadine
;
Winzer, Petra
- In:
Trends zur Handhabung von Komplexität im …
,
(pp. 1-18)
.
2014
Persistent link: https://www.econbiz.de/10010492608
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->